Shipping policy

Shipping Policy

Thank you for shopping with LUMEA.

We’re committed to delivering your order as smoothly and efficiently as possible.

Order Processing

Orders are typically processed within 1–2 business days.

Please note that orders are not processed or dispatched on weekends or public holidays.

During busy periods, launches, or promotions, processing times may be slightly longer.

UK Shipping

We currently offer free UK shipping on all orders.

Estimated delivery time:

3–5 business days

Please note that delivery times are estimates and may occasionally vary due to courier delays or circumstances outside of our control.

Tracking

Tracking information will be provided when available once your order has been dispatched.

Customers will receive shipping updates via the email used at checkout.

International Shipping

LUMEA currently ships within the United Kingdom only.

We plan to offer international shipping in the future.

Shipping Delays

While we aim to deliver all orders within the estimated timeframe, delays can occasionally occur due to factors outside of our control.

If your order appears significantly delayed, please contact us:

lumeasupport@atomicmail.io

Contact

Questions regarding shipping?

Contact: lumeasupport@atomicmail.io